Effective Date: October 27, 2025
1. Introduction
Welcome to Keepr! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo and video sharing platform.
By using Keepr, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
Account Information
- Name and email address when you create an account
- Profile information you choose to provide
- Account preferences and settings
Media Content
- Photos, videos, and audio files you upload
- Event information and descriptions
- Guest names and interactions with your content
Usage Data
- How you interact with our service
- Features you use and time spent on the platform
- Error logs and performance data
Device Information
- Browser type and version
- Operating system and device type
- IP address and general location information
- Screen resolution and display preferences
3. How We Use Information
We use the information we collect to:
Service Provision
- Provide and maintain our photo sharing service
- Process and display your media content
- Enable event creation and management
Personalization
- Customize your user experience
- Remember your preferences and settings
- Provide relevant features and suggestions
Communication
- Send important service updates
- Respond to your support requests
- Notify you of new features or changes
Analytics & Security
- Analyze usage patterns and improve our service
- Detect and prevent fraud or abuse
- Ensure platform security and reliability
4. Third-Party Services
Keepr integrates with several third-party services to provide you with the best possible experience:
Payment Processing
Stripe: Handles all payment transactions securely
Database & Authentication
Supabase: Manages user authentication and data storage
Analytics
Usage analytics to improve our service
Content Delivery
Fast, secure media delivery worldwide
Important: Each third-party service has its own privacy policy. We encourage you to review their policies to understand how your data is handled.
6. Your Rights
You have the following rights regarding your personal information:
Access
Request a copy of the personal data we hold about you
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (with some exceptions)
Portability
Receive your data in a structured, machine-readable format
Objection
Object to certain types of data processing
Restriction
Limit how we process your personal data
How to Exercise Your Rights: Contact us at the email address provided in the "Contact Us" section below. We will respond to your request within 30 days.
7. Data Retention
We retain your information for as long as necessary to provide our service and fulfill the purposes outlined in this Privacy Policy:
Account Data
Retained while your account is active and for a reasonable period after account closure
Media Content
Stored until you delete it or close your account, with a 30-day recovery period
Usage Logs
Typically retained for 1-2 years for security and analytics purposes
8. Security
We implement industry-standard security measures to protect your personal information:
Technical Safeguards
- Encryption in transit and at rest
- Secure authentication protocols
- Regular security audits and updates
- Firewall and intrusion detection systems
Administrative Safeguards
- Limited access to personal information
- Employee training on data protection
- Background checks for personnel
- Incident response procedures
Please Note: While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data using current best practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
How We'll Notify You:
- Email notification to your registered email address
- Prominent notice on our website and in the app
- Update the "Effective Date" at the top of this policy
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Privacy Questions
We're here to help with any privacy concerns
Email: keepr.contact@gmail.com
Response Time: We aim to respond within 48 hours
For general support questions, please use our contact form.